On Tuesday February 5th I took my phone back to the o2 store.
Service was great and they said my phone would be away a maximum of 4 days. Wow.
It was sent to Anovo. A quick search on the web started to fill me with a bit of fear but the service seemed to be great.
The tracking system was brilliant. The next day I saw my phone allocated to an engineer. Go through various stages and then finally, repair complete, sending back to customer.
Fantastic. It would be available the very next day.
After having my Samsung Galaxy s3 for 6 months it started misbehaving. It started with the odd freeze here and there. Then the freezing began to get worse and worse.
I’m a bit techy but decided against rooting this thing or installing any custom roms. I wasn’t bored enough with it yet to do that.
So as this was getting worse I was hoping for an o2 update that might fix it.
Pretty much the next day, lo and behold, there was an update.
So I applied the update via Kies and the freezing was even worse.
No bother. Factory reset. I did this. I restored all my apps. Freezing again.
OK, factory reset again, restore no apps, plain factory install, no updates.
Thought all was well but after a couple of hours more freezing.
So it was off to the o2 shop for repair.